Privacy Policy

We collect only what we need to run the platform:

• Account information — your name and email address when you sign up or log in.
• Purchase information — records of the courses or books you buy and your subscription status. Card, UPI, and bank details are entered directly with our payment processor; we never see or store them.
• Learning activity — lessons you open, quiz results, and course progress, so we can show you where you left off.
• Messages — your name, email, and message when you use the contact form.
• Usage and device data — anonymous page views and performance metrics (such as browser type, country, and load times).

• To create and secure your account and give you access to content you have purchased.
• To process payments and send receipts or transactional emails (password resets, purchase confirmations).
• To track your progress and improve lessons, quizzes, and site performance.
• To respond to your questions and support requests.
• To prevent fraud, abuse, and unauthorized access.

We use a small number of essential cookies to keep you signed in and to protect your session. These are required for the site to work and cannot be switched off.

We do not use advertising cookies or sell data to advertisers. Our analytics are privacy-friendly and do not use cookies to track you across websites.

We rely on trusted third-party providers for services such as hosting, authentication, payment processing, analytics, and email delivery. They process data on our behalf only as needed to provide those services.

We do not sell, rent, or trade your personal information.

We keep your account information for as long as your account is active. Purchase records may be retained longer where required for tax, accounting, or legal purposes. When you delete your account, we remove or anonymize your personal data within a reasonable period.

All traffic is encrypted with HTTPS, passwords are never stored in plain text, and access to user data is restricted. No system is perfectly secure, but we take reasonable measures to protect your information.

You can ask us to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate information.
• Delete your account and associated data.
• Withdraw consent for optional communications.

To make a request, contact us from the email address linked to your account.

CortexCookie is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us and we will delete it.

We may update this policy from time to time. When we make significant changes, we will update the date at the top of this page and, where appropriate, notify you by email.